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New NHS 111 campaign launches to help people get the right urgent medical attention Posted on 8 Jan 2018

A new campaign has launched to help anyone worried about an urgent medical concern get the right attention fast. When it’s not an emergency, people are urged to call the free NHS 111 service to receive medical attention urgently.

NHS 111 is much more than a helpline. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist, or even a GP and if they think you need it, they’re able to arrange face-toface appointments.

The NHS 111 service, which currently handles 15 million calls a year, is available 24 hours a day. It’s recently been enhanced and can now offer clinical advice, assessment and direction to the most appropriate healthcare service.

NHS 111 is staffed by fully trained advisors who can assess if you need if an ambulance, and if you do, one will be sent immediately.

NHS 111 can also provide advice and support for those struggling with mental health issues, as early identification and support can make all the difference. And what’s more, if prescriptions are needed, the service will organise to have these available for pick up at a convenient local location for you.

NHS 111 ensures that you get the right care, from the right person, in the right place, at the right time.

© Coventry and Rugby Clinical Commissioning Group
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