Safeguarding Adults

Safeguarding Adults means protecting a person's right to live in safety, free from abuse and neglect.

Six Key Principles

1. Empowerment - the personalisation and the presumption of person-led decisions and informed consent.  

2. Prevention - It is better to take action before harm occurs.

3. Proportionality - Proportionate and least intrusive response appropriate to the risk presented.

4. Protection - Support and representation for those in greatest need.

5. Partnership - Local solutions through services working with their communities. Communities have a part to play in preventing, detecting and reporting neglect and abuse.

6. Accountability - Accountability and transparency in delivering safeguarding.

If you have an emergency, please contact the Coventry Adult's Social Care on 024 7683 3003


Multi-agency safeguarding adult arrangements

Warwickshire County Council and Coventry City Council have the lead responsibility for adult safeguarding.

An Adult at risk, as defined by the Care Act 2014 is, an adult who:

  • has needs for care and support (whether or not the local authority is meeting any of those needs) and;
  • is experiencing, or at risk of, abuse or neglect; and
  • as a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of abuse or neglect.

A person aged 18 or over who need extra help to manage their lives and be independent. This may include: 

  • people with a learning disability or physical disability; 
  • people with mental health needs; 
  • people with sensory needs; 
  • people with cognitive needs, e.g. acquired brain injury; 
  • people who are experiencing short or long term illness. 

However, it is important to note that inclusion in one of the above groups does not necessarily mean that a person is implicitly unable to protect themselves from abuse or neglect. 

The Care Act guidance 2014 describes “care & support” as: 

“The mixture of practical, financial and emotional support for adults who need extra help to manage their lives and be independent – including older people, people with a disability or long-term illness, people with mental health problems, and carers. Care and support includes assessment of people’s needs, provision of services and the allocation of funds to enable a person to purchase their own care and support. It could include care home, home care, personal assistants, day services, or the provision of aids and adaptations.”

How do I raise a safeguarding alert?

Contact Warwickshire County Council or Coventry City Council to make an alert on the details below:

Safeguarding Adults Warwickshire                                                        
Tel: 01926 412080
Address: Warwickshire County Council, Shire Hall, Warwick, CV34 4RR

Safeguarding Adults Coventry
Address: Room 48, Civic Centre 1, Little Park Street, Coventry, CV1 5RS
Tel: 024 76833800

Adult Social Care Direct 
For Older People (65 +) and Adults with Learning or Physical Disabilities  
Tel: 024 7683 3003 (you will be transferred out of hours to emergency duty team)

Mental Health 
For Adults (18 and over) with Mental Health issues 24 Hours
Tel: 0300 200 0011


Modern Slavery Act

The statement comprises the slavery and human trafficking statement of NHS Coventry and Rugby Clinical Commissioning Group (the organisation) for the financial year ending 31st March 2018 in accordance with Section 54, Part 6 of the Modern Slavery Act 2015.

The organisation recognises that it has a responsibility to take a robust approach to slavery and human trafficking and is absolutely committed to preventing slavery and human trafficking in its corporate activities.

Please see the following link to read:

Fire Risk Guidance

West Midlands Fire Service has produced guidance to provide information and support in the following areas:

  • Identifying risk and vulnerability to fire
  • The importance to include the risk of fire at initial assessment and care plan design
  • When and how to refer to WMFS including what support and services are available
  • Ongoing training and workforce development

Please see the following link to read:

To request a Safe and Well Visit please complete the referral form from the link below.

Useful Links/Documents 


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