Patient Choice

Since April 2008, if your GP needs you to see a Consultant , you can choose to go to any hospital in England, including many private and independent sector hospitals.

You can choose the hospital with the best reputation or shortest waiting times, or simply the one that is most convenient for you.

For more information, ask your GP practice or visit www.nhs.uk or www.chooseandbook.nhs.uk

Check your choices

If your doctor refers you or a member of your family to hospital – you/they have the right to choose when and where you/they are treated for a Consultant led service. Your GP will let you know which hospitals or clinics you could attend.

Find and compare hospitals

You can choose for reasons which matter to you. This could be how easy it is to get there, the parking arrangements, infection rates, the reputation of the hospital or its location.

Search on www.nhs.uk/ServiceDirectories for information to help you make your choice.

Book an appointment

If you have been referred to a specialist by your GP and you have an appointment reference number and a password you can book, change or cancel your appointment online or by phone.

NHS Coventry and NHS Warwickshire Choose and Book Support Team

Patients who are registered at a GP Practice within Coventry and Warwickshire have access to a dedicated Choose and Book Team who are available to advise patients on how to book their appointments, to discuss  further choices of hospitals or any issues that they may experience when booking their appointment.

To contact the Support Team please call 0300 020 0013 (Monday to Friday 9am- 5pm).

Please note that you may not be given a choice when referred to mental health services or where speed of access is important, such as suspected stroke, heart attack or cancer.

For more information, ask your GP practice or visit www.nhs.uk or www.chooseandbook.nhs.uk

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