Completed engagement

Services for people who are seeking asylum and people who are homeless

In June and July 2018 we wanted to understand the views of people who were currently seeking asylum in the UK and living in Coventry on the health care that they received and what was important to them. We also talked to members of the voluntary sector who work with those who are refugees or asylum seekers, and staff who currently deliver health care to these groups.

We also wanted to understand the views of people who were homeless or vulnerable house, their advocates and voluntary sector organisations who worked with them, as well as staff in specialist services.

Through a combination of online surveys and face to face engagement across the city, we heard from 163 people over the course of the engagement period.

The engagement reports can be found here:

Access and quality of primary care services for people who are homeless

Access and quality of primary care services for people who are refugees

This work was used to inform the re-procurement of primary care services for these two vulnerable groups.

Extended access to primary care

Following the engagement with members of the public on GP Extended Access, a survey went live from the 24th May 2018 to the 26th June 2018. The CCG received a total of 713 responses from patients and members of the public across Coventry, Rugby and Warwickshire North. This included targeted engagement with BAME groups, community groups, young parents, Age UK, local libraries, local supermarkets customers and more.

Click here for a summary of the findings from the engagement 

This work has been used to inform the extended access offer in Coventry and Rugby. You can find out more details about the Extended Access service here.

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