GP out-of-hours

For general health advice call NHS 111 or visit the website at www.nhs.uk/111

If you need to see a doctor or nurse urgently and you GP surgery is closed, ring the 111 service. Regardless of the time of day, if you are not sure about what health service to access call 111 who will be able to help and advise you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

NHS 111 is not designed for the request of repeat prescriptions, test results or for making appointments. Please contact your GP surgery during opening hours to arrange these. Remember to arrange repeat prescriptions with your GP in good time.

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