Prescription Ordering Direct service

NHS Prescription ordering direct (POD) service is the easy way for you to order your repeat prescription! 

Please note this is a Monday - Friday only service and is not available on the weekends.

Currently, there are 41 GP practices in Coventry and Rugby that are signed up to the POD service, giving the opportunity for these practice patients to call a dedicated number to speak to an experienced health professional when needing to reorder a repeat prescription. 

If you are part of one of the practices below, you can call the NHS POD on the number to the right:

  • Allesley Village Surgery
  • Beech Tree Medical Practice
  • Chancery Lane Surgery
  • Cheylesmore Surgery
  • Copsewood Surgery
  • City of Coventry Health Centre - Dr Bano
  • Clay Lane Medical Centre
  • George Eliot Medical Centre

  • Gosford Green Surgery
  • Govind Health Centre 
  • Henley Green Medical Centre (including the branch surgery) 
  • Hillfields Health Centre 1 - Dr Sani
  • Holbrooks Health Team
  • Holyhead Surgery
  • Jubilee Health Centre
  • Jubilee Healthcare
  • Limbrick Wood Surgery
  • Longford Primary Care Centre
  • Mallings Foleshill
  • Mallings Stoke Aldermoor
  • Mansfield Medical Centre
  • Market Quarter Medical Practice
  • Priory Gate Practice
  • Paradise Medical Centre
  • Park House
  • Park Leys Medical Practice
  • Phoenix Family Care
  • Sky Blue Medical Group (Green Lane Medical Centre and Harnall Lane Medical Centre)
  • Springfield Medical Practice
  • Stoney Stanton Medical Centre
  • Stoke Aldermoor Medical Centre
  • The Forum Health Centre

  • The Gables Medicentre
  • Torcross Surgery
  • Walsgrave Health Centre
  • Westside Surgery
  • Willenhall Primary Care Centre 1
  • Willenhall Oak
  • Windmill Surgery
  • Wood End Health Centre
  • Woodside Medical Centre

Patients are advised to: 

  • Please check your medication cupboard before ordering
  • We ask patients to order their prescription when they have 5 days of medication left
  • If you have a build up of medication please let us know so that we can adjust the quantities, so that everything falls in line
  • Please do not order 'just in case'. If you need the medication in future then you will still be able to request it
  • Let us know if you have stopped taking any of your medicines

Please click here to view the POD leaflet for more detail about the service.

The CCG is responsible for planning and commissioning of healthcare services and works closely with local people and organisations. If you wish to make a comment, complaint or share positive feedback, please click here.

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The NHS Prescription Ordering Direct (POD) service is provided, on behalf of your GP practice by NHS Coventry and Rugby Clinical Commissioning Group.

Telephone lines are open between 8am and 5pm Monday to Friday (excluding bank holidays). Outside these hours or if you have any difficulty in accessing the service then please complete the online form to request a call back.

POD Call Back Request

If you have any difficulty in accessing the service then please complete the online form to request a call-back.

If the call back request is received before 2pm you will receive a telephone call the same day. Anything after 2pm you will be contacted the following working day. Therefore a call back requested on Friday after 2pm will not be handled until the following Monday.

1POD Call Back Request


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This information is not shared with any third party organisations.

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